Privacy Policy
At Firnas, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and share your information when you use our services to book and manage business travel.
What Information We Collect
We may collect the following types of personal information when you use Firnas for business travel:
- Personal Details: Name, contact information (email, phone number), and company name.
- Travel Preferences: Seating choices, meal preferences, and frequent flyer details.
- Booking Information: Flights, hotels, and itineraries linked to your business travel.
- Approval Data: Trip approval status and related communications.
How We Collect Information
Your information may be provided to us in the following ways:
- Direct Input: When you create a profile or make a booking.
- Company-Provided Data: When your employer shares your details to set up accounts or manage travel policies.
- Automatic Collection: Through app usage, such as browsing activity, search history, and trip approvals.
How We Use Your Information
Firnas uses your personal information to:
- Help you find and book flights or hotels that meet your company’s travel policy.
- Facilitate trip approvals with your employer.
- Provide updates on booking confirmations, changes, or cancellations.
- Offer customer support and resolve travel-related issues.
Who We Share Information With
To deliver our services, Firnas may share your information with:
- Your Employer: For trip approvals, compliance with travel policies, and reporting purposes.
- Service Providers: Airlines, hotels, and car rental companies to complete bookings.
- Support Providers: Services that assist with customer support and technical operations.
We only share information necessary for these services and require all partners to follow strict privacy and security guidelines.
Your Privacy Rights
You have control over your personal information and can:
- Access or update your profile in the app.
- Request deletion of your information, subject to legal or contractual obligations.
- Manage communication preferences for updates and alerts.
If you have questions or need assistance, contact us at hello@firnas.ai.
Data Security and Retention
Firnas employ advanced security measures to protect your information. We retain data only as long as necessary to provide our services or comply with legal requirements.
Cross-Border Data Transfers
Your data may be stored and processed outside your country of residence, including in countries with different data protection laws. We ensure your data is handled securely regardless of location.
Updates to This Policy
Firnas reserves the right to update this privacy policy to reflect changes in our services or legal requirements. We will notify you of significant changes via email or in-app notifications.
Contact Us
For questions or concerns about our privacy practices, please email us at hello@firnas.ai.